Buddy - Privacy Policy
Last Updated: November 2025
This Privacy Policy explains how Jet Studios Inc. (“Buddy,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our mobile application, website, and related services (the “Services”).
By using the Services, you agree to the practices described in this Policy. If you do not agree, please stop using the Services.
Our contact email is hello@meetmybuddy.app.
1. Information We Collect
We collect information in three ways:
(1) you give it to us,
(2) we collect it automatically, and
(3) we receive it from third parties.
A. Information You Provide
This includes:
Account details (name, email, username)
Messages and chat content you send to Buddy
Profile choices (Buddy name, Buddy personality, colors)
Support emails or feedback
Optional voice recordings (only if you choose features that use audio)
Sensitive information:
Buddy is a digital companion AI. You may choose to share personal thoughts or feelings in messages. We do not require or request sensitive personal data (health diagnoses, legal issues, financial data, etc.).
Please avoid providing such information if possible.
B. Information We Collect Automatically
Depending on your device and settings:
Device type, operating system, app version
General location (city-level or region-level, not GPS)
IP address
Usage information (screens visited, features used, time spent, app interactions)
Crash logs and diagnostics
We use cookies and similar technologies on our website to operate and improve the service.
C. Information From Third Parties
We may receive limited information from:
Apple (App Store purchase confirmations)
Platforms where you interact with our ads (e.g., anonymized analytics)
Referrals from other users who share your email with us voluntarily
We do not buy data about you from brokers.
2. How We Use Your Information
We use your information to:
Operate and deliver the Services
Maintain your Buddy’s memory and personality
Improve chat quality and user experience
Develop new features and emotional-support tools
Send app updates, security notices, and product-related messages
Process purchases made through the App Store
Prevent fraud and abuse
Keep our systems secure
Comply with legal obligations
Model training:
We do not use your identifiable conversations to train external models.
If we ever use data for improvements, it is either anonymized or aggregated.
2. How We Use Your Information
We use your information to:
Operate and deliver the Services
Maintain your Buddy’s memory and personality
Improve chat quality and user experience
Develop new features and emotional-support tools
Send app updates, security notices, and product-related messages
Process purchases made through the App Store
Prevent fraud and abuse
Keep our systems secure
Comply with legal obligations
Model training:
We do not use your identifiable conversations to train external models.
If we ever use data for improvements, it is either anonymized or aggregated.
3. When We Share Information
We only share data when necessary to operate Buddy or comply with the law.
We may share information with:
A. Service Providers
This includes secure vendors who help us with:
Cloud hosting
Analytics
Customer support
Fraud prevention
App Store payments (handled by Apple, not Buddy)
They only access what they need to do their job and must protect your data.
B. Safety, Security, and Legal Compliance
We may share information if we believe it is reasonably necessary to:
Follow the law or respond to a legal request
Protect our rights or the safety of users
Investigate misuse, fraud, or harmful behavior
C. Business Transfers
If Buddy is ever acquired, merged, or financed, your information may transfer with the business. You will be notified if that happens.
D. With Your Permission
If you explicitly direct us to share information — for example, if you refer someone using your email — we will.
We do not sell your personal information.
4. Your Choices & Controls
A. Access, Update, or Delete Your Data
You can:
Edit profile information
Delete your messages
Delete your account entirely
Once deleted, your data will be removed from active systems unless we need to keep some information for legal or security reasons.
B. Email Preferences
You can unsubscribe from marketing emails anytime.
We may still send important administrative messages (e.g., Terms updates, security alerts).
C. Device Settings
You can control push notifications and analytics settings through your device.
5. Children’s Privacy
Buddy is not intended for children under 13 years old.
If you are under 18, you must have permission from a parent or legal guardian.
If we learn we have collected information from a child under 13, we will delete it.
6. Data Retention
We keep your information only as long as necessary to:
operate the Services
comply with law
resolve disputes
maintain security
Your conversations are kept securely so Buddy can remember past interactions.
When you delete your account, we remove your data unless retention is required by law.
7. Security
We use technical, administrative, and physical safeguards to protect your information.
No system is completely secure, but we work to protect your data from loss, misuse, unauthorized access, or disclosure.
7. International Users
Our company is based in British Columbia, Canada.
If you use Buddy from outside Canada, your information may be processed in Canada or in locations where our service providers operate.
We take steps to ensure transfers follow applicable privacy laws.
8. International Users
Our company is based in British Columbia, Canada.
If you use Buddy from outside Canada, your information may be processed in Canada or in locations where our service providers operate.
We take steps to ensure transfers follow applicable privacy laws.
9. Third-Party Links
Buddy may include links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before sharing information with them.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify you through the app or by email.
The “Last Updated” date will always indicate the latest version.
11. Contact Us
If you have questions or requests related to privacy, contact us:
Email: hello@meetmybuddy.app
made by Jet Studios Inc.